What Jobs Will AI Replace First?

government jobs 2023

As artificial intelligence (AI) technology advances, several job roles are at risk of being automated due to their repetitive, data-driven, and routine nature. Here are some jobs that are likely to be replaced first by AI:

1. Customer Service Representatives

AI-powered chatbots and virtual assistants can handle basic customer inquiries, complaints, and support requests, offering 24/7 service without human intervention.

2. Data Entry Clerks

AI can efficiently process and input large volumes of data, reducing human errors and increasing productivity.

3. Telemarketers

Automated calling systems and AI-driven customer interaction tools can perform telemarketing tasks, including making calls and providing information about products or services.

4. Proofreaders

AI tools like Grammarly can correct grammar, spelling, and punctuation errors in written content, performing the tasks traditionally done by human proofreaders.

5. Translators

Advanced language models can translate text in real-time, handling multiple languages with high accuracy, which impacts the need for human translators.

6. Retail Sales Associates

AI and robotics can manage inventory, assist customers, and even handle transactions in retail environments, reducing the need for human sales staff.

7. Technical Support Analysts

AI can troubleshoot common technical issues, provide step-by-step solutions, and offer real-time support to users, often more quickly than human agents.

8. Paralegals

AI can review legal documents, conduct legal research, and assist with case preparations, performing tasks that paralegals traditionally handle.

9. Accountants

AI-driven accounting software can automate bookkeeping, tax preparation, and financial analysis, reducing the need for human accountants.

10. Market Research Analysts

AI can analyze market data, identify trends, and generate insights, performing the analytical tasks typically done by market research analysts.

11. News Reporters

AI can generate news articles based on data feeds and press releases, handling routine reporting tasks that don’t require deep investigative journalism.

12. Receptionists

AI-driven systems can manage appointment scheduling, handle incoming calls, and provide information to visitors, replacing the need for human receptionists.


While AI is set to replace several jobs, it also creates opportunities for new roles focused on overseeing AI systems, ensuring ethical use, and enhancing AI-human collaboration. Adapting to these changes through reskilling and embracing new technologies will be crucial for the workforce.

Leave a Reply

Your email address will not be published. Required fields are marked *